Ask the Experts
The questions everyone asks, answered straight.
Heat, dogs, cost, winter, weeds, DIY, and how to keep it perfect for decades. The honest answers we give on the phone every day, including the parts other suppliers skip.
Yes, the dogs approveQuick Answers
The four questions everyone asks first.
Why should I purchase artificial grass?
- Low maintenance: no mowing, fertilizing, or watering, which saves real time and money every month.
- Durability: engineered to withstand heavy use and harsh weather.
- Consistency: an attractive, lush appearance every day of the year.
- Versatility: residential lawns, sports fields, commercial landscaping, and everything in between.
- Environmental benefits: dramatically reduces water usage (a game-changer in water-restricted areas) and eliminates pesticides and fertilizers.
Is artificial grass good for my pets?
- Durability: resists digging, running, and rough play.
- Easy cleanup: urine rinses through with a hose; solid waste picks up cleanly, preventing odor and staining.
- Softness: a comfortable, cushioned surface for play and rest.
- Low allergen: doesn’t attract pollen, mold, or common allergens.
- Drainage: no standing water, which also means fewer pests.
How can artificial grass improve my home?
- Enhanced curb appeal that lasts all year.
- Low maintenance: reclaim your weekends.
- Versatility: lawns, gardens, patios, even indoors.
- Water conservation and lower utility bills.
- All-weather durability.
- A pet-friendly surface.
- A great space for entertaining: sports, picnics, and events.
What are the benefits of installation by a recommended installer?
- Expertise: site prep, base installation, and securing techniques done right.
- Quality materials and equipment on the job.
- Proper site preparation: assessment, debris removal, leveling, and drainage.
- Precise installation: cutting, fitting, and securing for seamless results around landscape features.
- Time and labor savings for you.
- Workmanship warranties on top of the product warranty.
- Better results: aesthetics and property value.
- Long-term savings: installs done right don’t need re-doing.
The Expert Library
Deeper questions, longer answers.
Before you buy.
Living with it.
- What maintenance does artificial grass actually need?
- What happens to artificial turf in winter?
- Will artificial turf flood my yard when it rains?
- Do weeds grow through artificial turf?
- How do I clean artificial grass?
- Can window reflections really melt artificial grass?
- Can I put furniture, grills, or a fire pit on artificial grass?
- Will artificial grass fade in the sun?
- Does artificial grass attract bugs or pests?
Installation.
Kids & safety.
Maintenance
The stain & care playbook.
Cola · alcohol · urine · blood · coffee · tea
Mild stains
Act promptly. Blot with a towel, rinse with water and a mild detergent, and use a 3% ammonia solution for stronger removal. Finish with a clean, cool-water rinse.
Quick Reference
Ten tips for a forever-green lawn.
- Brush regularly to keep blades upright and prevent matting.
- Use a leaf blower or rake to clear debris and leaves.
- Spot-clean dirt and stains with a hose or spray bottle.
- Keep heavy objects off the lawn to avoid indentations.
- Use infill (sand or rubber) for stability and cushioning.
- Lay weed barrier fabric underneath at install time.
- Check for and repair small tears immediately.
- Distribute foot traffic evenly where you can.
- Apply UV protectant spray in extreme climates to prevent fading.
- Consider professional cleaning for a periodic deep refresh.
Who’s answering.
Evan Benjamin leads Evergreen Grass Depot, the nationwide artificial grass supplier, and writes from the team’s 31+ years of combined industry experience: the specs, the installs, and the phone calls when something goes wrong.
Have a question that isn’t here? Ask it; real answers within one business day, and the good questions get added to this library.
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Measure your yard on satellite imagery, design your space in 3D with any of our turf lines, or just talk to a real person.